1. Intellectual Property Rights

All content, materials, logos, designs, trademarks, software, and other intellectual property displayed on or available through Symbioxis, including the website, products, and services, are owned or licensed by Symbioxis and are protected by copyright, trademark, and other applicable laws. You may not use, copy, modify, distribute, or otherwise exploit any of this intellectual property without our prior written consent. Unauthorized use may result in legal action.

2. Privacy Policy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and protect your data. By using our platform, you consent to the collection and use of your information as described in the Privacy Policy, which is incorporated by reference into these Terms. We may update our Privacy Policy from time to time, and we encourage you to review it periodically.

3. Payment Terms

By registering for any of our programs or purchasing any of our products or services, you agree to pay the fees associated with such products or services. All payments must be made in accordance with the billing information you provide and must be received in full before access to the product or service is granted. Symbioxis reserves the right to change the pricing or fees at any time. Any changes to fees will be communicated to you in advance. Failure to make timely payments may result in suspension or termination of services.

4. Refund Policy

We are committed to customer satisfaction. If you are unsatisfied with any of our products or services, you may request a refund in accordance with our Refund Policy. Refund eligibility and procedures will be clearly outlined in the policy, which will be included as part of your service agreement or contract. We reserve the right to deny refund requests if they do not meet the specified criteria. Refunds are not applicable to services already rendered, digital products that have been delivered or accessed, or where user acceptance has been confirmed.

5. Limitations of Liability

Symbioxis shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services. In no event shall our liability exceed the amount paid by you for the specific product or service giving rise to the claim. You agree to use our website, products, and services at your own risk. We do not guarantee uninterrupted or error-free services, and we are not responsible for any disruptions caused by factors beyond our control.

6. Dispute Resolution

Any disputes arising from your use of the website, products, or services will be resolved through binding arbitration in accordance with the rules of the [Arbitration Institution]. By using our platform, you agree to waive your right to a jury trial and agree to resolve all disputes through arbitration, except where prohibited by law. The arbitration shall be conducted in [Jurisdiction], and the decision rendered by the arbitrator(s) shall be final and binding.

7. Third-Party Applications and Partnering Services

Symbioxis may offer third-party applications, services, or resources through our platform. These third-party services are provided solely for your convenience, and we do not control or endorse them. Symbioxis is not responsible for any issues or disputes arising from your use of these third-party services. Any interactions or transactions with third parties are solely between you and the third party, and you agree to hold Symbioxis harmless from any claims or damages arising from such interactions.

8. User Conduct

By using our website and services, you agree to:

• ✅ Comply with all applicable laws and regulations.
• ✅ Not engage in any unlawful, fraudulent, or abusive activities.
• ✅ Not transmit harmful or illegal content, including viruses or malware.
• ✅ Not interfere with the functionality or security of our platform.
• ✅ Not infringe upon the intellectual property rights of others.

Symbioxis reserves the right to suspend or terminate your access if you violate these terms. We may also take legal action if necessary to protect our rights and interests.

9. Modifications to Terms

Symbioxis reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of our services after any changes indicates your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed about any updates.

10. Termination

Symbioxis may suspend or terminate your access to our website, products, or services at any time for any reason, including if we believe you have violated these Terms. You may terminate your use of the services at any time by discontinuing access to our platform and notifying us. Upon termination, you must cease all use of our services and destroy any materials obtained from our platform.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of designated Jurisdiction, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of Jurisdiction. You consent to the exclusive jurisdiction and venue of such courts.

12. Promotional Packages and Third-Party Offers

Symbioxis may, from time to time, provide access to promotional packages or benefits in collaboration with third-party companies, including financial institutions, service providers, and affiliates. These offers are subject to the terms and conditions of the respective third-party partners and may include eligibility requirements, limited-time availability, or regional restrictions.

Some promotional offers may be exclusive to Symbioxis clients and could vary based on geographic location, the nature of your business, or your engagement level with our services. In certain cases, eligibility may require a qualified purchase or participation in specific Symbioxis programs. The full details, including any necessary qualifications, pricing variations, or time-sensitive conditions, will be communicated to eligible users directly via email.

It is your responsibility to contact Symbioxis to confirm the terms and availability of any promotional offer before opting in or relying on it. Symbioxis does not guarantee the continued availability, accuracy, or quality of third-party products or services and shall not be held liable for any issues, discrepancies, or damages arising from your participation in such offers. We recommend reviewing the third party’s terms and conditions prior to engagement.

13. Mutual Respect, Code of Conduct, and Communication

Symbioxis is committed to fostering an environment of mutual respect, professionalism, and positive communication in all interactions between users, customers, employees, and affiliates. By accessing and using our services, you agree to conduct yourself in a respectful and responsible manner at all times. This includes respecting the rights, privacy, and opinions of others and refraining from engaging in any form of harassment, hate speech, bullying, or discriminatory behavior. Additionally, you must not use our services to engage in illegal activities or to spread harmful content, including viruses, malware, or unsolicited messages. You should also refrain from engaging in conduct that disrupts the smooth operation or security of the Symbioxis platform or services. Effective communication is key to maintaining a positive environment, and we expect all communications to be professional, courteous, and constructive. This means engaging with Symbioxis staff, users, and affiliates in a professional and respectful manner, both online and offline. You should also provide clear and accurate information when communicating about issues, concerns, or disputes. We ask that you use the communication channels provided by Symbioxis, such as customer support, email, or designated contact forms, for inquiries or concerns. Failure to adhere to the above principles of mutual respect and conduct may result in temporary or permanent suspension of access to Symbioxis services, depending on the severity of the violation. We reserve the right to take appropriate action, including but not limited to issuing warnings, suspending accounts, or terminating access to our platform, should violations of this Code of Conduct occur. Symbioxis is committed to resolving any communication issues or disputes fairly and efficiently. If you believe that a violation of this policy has occurred, please contact us through the designated channels, and we will review and address the matter in a timely manner.

14. Misuse of Tools, Services, and Confidential Information

By using Symbioxis services, you agree not to misuse any tools, services, contact information, or business secrets provided by Symbioxis, including proprietary software, data, or information, for unauthorized purposes. You are prohibited from using Symbioxis' tools or services to engage in illegal activities, unauthorized access to systems or networks, or to intentionally disrupt or damage the services, systems, or infrastructure of Symbioxis or its users. Additionally, the misuse or unauthorized disclosure of contact information, sensitive data, or business secrets—including customer lists, pricing models, trade secrets, intellectual property, or any other confidential information—will be considered a breach of these Terms and may result in immediate termination of your account and potential legal action. You agree not to disclose, distribute, or share any proprietary or confidential information of Symbioxis or its clients, affiliates, or partners to any unauthorized third party. Any use of Symbioxis' business secrets, intellectual property, or other confidential materials must be done with prior written consent. Violations of these terms may result in legal action, including but not limited to claims for damages and injunctive relief. Symbioxis reserves the right to investigate any suspected misuse or breach of these terms and to take appropriate action to protect its interests and the privacy of its users.

15. Indemnification

You agree to indemnify, defend, and hold harmless Symbioxis, its affiliates, partners, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses—including legal fees and costs—arising out of or in any way connected with your use of the services, violation of these Terms, or infringement of any intellectual property or other rights of any third party.

16. Force Majeure

Symbioxis shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, labor strikes, government restrictions, utility failures, or cyberattacks. In such cases, affected obligations shall be suspended for the duration of the force majeure event.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: contact@symbioxis.com
• Website: www.symbioxis.com

Last Updated: 28-April-2025