1. Information We Collect

Personal Information
When you use our services, we may collect personal information that can identify you. This may include:

• Contact Information: Name, email address, phone number, etc.
• Account Information: Username, password, payment details, etc.
• Usage Data: Information about how you use our website, services, and tools (e.g., IP addresses, device type, browsing behavior).

Non-Personal Information
We also collect non-personal information to help improve our services. This may include:

• Cookies: Small data files stored on your device that track your interactions with our site.
• Analytics Data: Data such as browser type, operating system, and pages viewed.
• Log Data: Information about your interactions with our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving services: To deliver the services you request, improve our offerings, and personalize your experience.
• Communication: To respond to your inquiries, provide customer support, and send transactional or promotional communications (with your consent).
• Legal and Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
• Marketing and Analytics: To analyze website usage, offer personalized content, and conduct marketing activities.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under certain circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as hosting providers, technology partners, and payment processors.
• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

4. Data Security

We implement industry-standard security measures to protect your personal information. While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access and Correction: You can request access to the personal information we hold about you and request corrections to any inaccurate data.
• Data Deletion: You may request that we delete your personal information, subject to legal exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe link in our communications or by contacting us directly.
• Data Portability: In some cases, you can request a copy of your data in a machine-readable format for transfer to another service.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience, analyze website traffic, and serve targeted ads. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain website features.

7. Third-Party Links

Our website and services may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Symbioxis services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete that data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the bottom of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: contact@symbioxis.com
• Phone: +1 (438) 979-9239
• Address: Symbioxis, Old highway 17, Rockland, ON, Canada.

Last Updated: 24-February-2025